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Polk County Sheriff’s Phone# 863-298-6200

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Contact Us

If you have an emergency, please dial 9-1-1!

If you have a question about something occurring in your area, or wish to report a non-emergency crime, please call 863-298-6200 or toll-free 1-800-226-0344.

To submit a tip about a wanted person (someone with a warrant) or an anonymous tip about a crime, contact Heartland Crime Stoppers at 1-800-226-TIPS (8477). Or visit the Heartland Crime Stoppers website.

To submit a crime tip online email tips@polksheriff.org.

To reach our Records custodian call 863-298-6300 or email recordsrequest@polksheriff.org.

To report an issue with this website email webmaster@polksheriff.org.

To send a note of thanks about excellent customer service by one of our agency members email ThankYou@polksheriff.org.

To request a PCSO patch email patchrequest@polksheriff.org.

Please see below for specific email addresses to other PCSO offices.

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

Disclaimer: All information received on this website is reviewed periodically throughout the day between the hours of 8 am to 5 pm, Monday through Friday, excluding weekends and holidays. Responses to individual emails may take several days. If a response is requested and not received after 7 days, please call 863-298-6200. 

It is our policy to investigate all complaints against the agency and our members and to maintain an Administrative Investigations Section which shall thoroughly, expeditiously, and impartially investigate all complaints - this includes anonymous complaints.

How a citizen can make a complaint:

By telephone, Monday through Friday, 8:00 a.m. to 5:00 p.m., call one of our district offices (see the list below) if you know the area where the concern originated. For example, in south Lakeland, call the Southwest District Office. If it originated in one of our contract cities, contact the city Sheriff's Station listed below. You may also call the Sheriff's Operations Center at 863-298-6200, or the Administrative Investigations Section at 863-298-6506.

After hours, call 863-298-6200 or 1-800-226-0344.

To contact Administrative Investigations in person or via U.S. mail, visit or send information to 1891 Jim Keene Blvd, Winter Haven, FL, 33880. To request a copy of a closed Administrative Investigation report or the annual AI report, please contact our office at the above-listed numbers during normal business hours.

 

 

PCSO Main Facilities:

PCSO Sheriff’s Operations Center

1891 Jim Keene Blvd
Winter Haven, FL 33880
863-298-6200

CPR class in jail

Detention Facilities:

Central County Jail inmates pushing carts

Sheriff's Processing Center

(formerly known as booking)

7101 De Castro Rd
Winter Haven, FL 33880
863-292-3400

Central County Jail

2390 Bob Phillips Road
Bartow, FL 33830
863-534-6123

South County Jail

1103 US Hwy 98 West
Frostproof, FL 33823
863-635-6920

Patrol Offices:

Southwest District Office

4120 US Hwy 98 South
Lakeland, FL 33813
863-499-2400

PCSO Dodge Charger

Northwest District Office

1045 Wedgewood Estates Blvd
Lakeland, FL 33809     
863-577-1600

Northeast District Office

1100 Dunson Road
Davenport, FL 33896
863-236-3900

Central District Office

3635 Avenue G NW
Winter Haven, FL 33811
863-297-1100

Southeast District Office

4011 Sgt. Mary Campbell Way
Lake Wales, FL 33853
863-678-4170

Contract Cities:

Frostproof deputy talks with citizens

Dundee Sheriff’s Station

135 Main Street
Dundee, FL 33838
863-438-9540

Eagle Lake Sheriff’s Station

75 North 7th Street
Eagle Lake, FL 33839
863-401-2226

Fort Meade Sheriff’s Station

15 1st Street NW
Fort Meade, FL 33841
863-285-1100

Frostproof Sheriff’s Station

111 1st Street West
Frostproof, FL 33843
863-635-7848

Mulberry Sheriff’s Station

104 South Church Avenue
Mulberry, FL 33860
863-354-6545

Polk City Sheriff’s Station

123 Broadway Blvd    
Polk City, FL 33868 
863-984-1375 ext. 236

District Command and Facilities map

FREQUENTLY DIALED PCSO NUMBERS:

A-I

Agricultural Crimes: 863-534-7205
Administrative Investigations: 863-298-6506
Alarm Control Compliance: 863-298-6614
Animal Control: 863-577-1762
Central County Jail Visitation: 863-534-6153 or 6173
Court Process: 863-534-6202
Crime Prevention: 863-298-6677

Explorer Post 001: 863-534-7309 

Extra-Duty Employment Coordinator: 863-298-6231
Human Resources: 863-298-6440
Inmate Accounts: 863-298-6528

J-Z

Jail Booking: 863-292-3400

Law Enforcement Academy: 863-297-1038
Legal Affairs: 863-298-6600
Property & Evidence: 863-292-3500
Purchasing: 863-298-6308 
Records: 863-298-6300
South County Jail Visitation: 863-635-2642 or 2643 
Victims Advocates: 863-298-6606
Volunteer Services: 863-298-6681
Warrants: 863-298-6499

TO CONTACT US BY EMAIL: 

 

Disclaimer: All information received on this website is reviewed periodically throughout the day between the hours of 8 am to 5 pm, Monday through Friday, excluding weekends and holidays. Responses to individual emails may take several days. If a response is requested and not received after 7 days, please call 863-298-6200. 

A-E

Agricultural Crimes Unit: AgriculturalUnit@polksheriff.org

Alarm Control Compliance: AlarmOrdinance@polksheriff.org

Animal Control: AnimalControl@polksheriff.org

Cold Case Homicide Unit: ColdCase@polksheriff.org

Chaplain Unit: Chaplains@polksheriff.org

Crime Prevention Unit: CrimePrevention@polksheriff.org

Crime Scene Investigations Unit: CSI@polksheriff.org

Explorer Post 001: Explorers@polksheriff.org

E-Z

Extra Duty Employment: ExtraDutyEmployment@polksheriff.org

Graffiti Reporting: Graffiti@polksheriff.org

Human Resources: HR@polksheriff.org

Media Requests: PIOs@polksheriff.org

Purchasing: Purchasing@polksheriff.org

Records: RecordsRequest@polksheriff.org

Teen Driver Challenge: TeenDriverChallenge@polksheriff.org

Warrants Unit: Wanted@polksheriff.org

FREQUENTLY DIALED OTHER NUMBERS & WEBSITES:

Florida Department of Law Enforcement Sexual Offenders & Predators Search1-888-357-7332

Heartland Crime Stoppers:1-800-226-TIPS (8477) 

Polk County Emergency Management: 863-298-7000 

Polk Fire Rescue: 863-401-2222 

Polk County BOCC: 863-534-6000 

Polk County Clerk of Courts: 863-534-4000 

Polk County Supervisor of Elections: 863-534-5888 

Polk County School Board: 863-534-0500 

Polk County Tax Collector: 863-534-4711

Polk County Property Appraiser: 863-534-4777

Public Defender863-534-4200

State Attorney's Office: 863-534-4800