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The Office of Business Affairs, under the command of Executive Director Andria McDonald, is comprised of human resources, fiscal services, information technology, professional development, records, and business services. These integral parts work behind the scenes in positions that allow our sworn law enforcement and certified detention members to better combat criminal activity and safely detain those who are incarcerated.
Human Resources, under the direction of Mrs. Donna Parker, is housed within the PCSO Sheriff's Operations Center, and is responsible for recruiting, hiring, employee benefits, customer service, and fingerprinting. The main phone number for Human Resources is 863-298-6440.
If you are interested in a career at PCSO, please click here to visit our Career Opportunities page.
Fiscal Services, under the leadership of Ms. Saba Rahmani, is housed within the PCSO Sheriff's Operations Center in Winter Haven, and is responsible for the agency budget, accounts payable, payroll, accounts receivable, inmate accounting, and cash management. The main number for Fiscal Services is 863-298-6251.
Information Technology, or IT, under the direction of Mr. Bill Ward, is housed within the PCSO Sheriff's Operations Center. The IT members oversee the various phases of technology strategy, implement tactics for acquisition of computer hard ware and software to meet the short, intermediate, and long term information needs of the agency in the most cost effective manner to support the day-to-day mission of the office, while ensuring the evolutionary development of systems to meet established goals and objectives.
The main phone number for IT is 863-298-6697.
The Professional Development Division, under the command of Director Rick Wright, consists of the Organizational Development Section, the Training Section, and the Kenneth C. Thompson Institute of Public Safety (KCTIPS) Academy. The division oversees the training and professional development of agency members through extensive training programs and professional development opportunities.
The main phone number for Professional Development is 863-534-7200.
The Records Unit, under the leadership of Ms. Mary Venrick, is housed within the PCSO Sheriff's Operations Center in Winter Haven, and is responsible for processing and reviewing all completed law enforcement reports to ensure compliance with the Uniform Crime Report and public records laws. Please use the dropdown menu to the left or the link below to visit the Records Unit page, or click here.
Business Services, under the leadership of Mr. Paul Baggett, is the largest civilian component in the agency, that supports the law enforcement and detention mission. Please use the dropdown menu to the left or the link below to visit the Business Services page, or click here.